#Outlook 2013 does not send emails after #Windows10 Upgrade

4 09 2015

After upgrading to Windows 10 yesterday Outlook 2013 stopped sending emails. Outlook displayed the message:

“Task ‘Randy Perkins-Smart – Sending’ reported error (0x800CCC13) : ‘Cannot connect to the network. Verify your network connection or modem.'”
raps_send_error

After a quick search I found the following solution:

  1. Close all running programs (may not be absolutely necessary)
  2. Right click on the Windows Start icon and click Command Prompt (Admin)
  3. When the command prompt is displayed type:
    sfc /scannow
    sfc_scannow
  4. Once complete it should look something like this:
    sfc_scannow_complete
  5. Now type:
    exit
  6. Restart you PC.

Now when you use Outlook you should be able to send emails.

 


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